Episode 362

Training and Investing in Developing your Team with Laura Hatch

Host: Gary Takacs | Published Date: December 26, 2018 | Listening Time: 1:00:10

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A high performance team is a requirement if you are going to develop a world-class dental practice.

In this Thriving Dentist Show, Gary invited his friend Laura Hatch as a guest to discuss the latest trends on training and investing in developing your team.

Running time: 60:10

In this Show Gary and Laura discuss;

  • Laura’s experience with creating two start-up dental practices,
  • the 3 ‘A’s that patients will use to evaluate their experience in your office,
  • Laura’s best-selling book; Step Away from the Drill,
  • tips to providing excellent customer service,
  • digital technology that makes training and investing in developing your team a cost-effective option that produces excellent results,
  • Laura’s motivation to creating her Front Office Rocks training resource,
  • why she partnered with Dental Intel
  • and how real-time data is SO very important
  • and throughout the interview Laura shares her passion for training dental team members!

Links for ‘Top Clinical Tips; with Dr. Lee Ann Brady:

Lee’s website:
http://www.leeannbrady.com

Restorative Nation Website:
http://www.restorativenation.com

Website for Gary’s New ‘Less Insurance Dependence’ podcast:
http://www.lessinsurancedependence.com

Link to the Less Insurance Dependence Podcast:
https://apple.co/2RBzoVf

Laura’s website (Front Office Rocks):
http://www.frontofficerocks.com

Link to ‘Your Guide to Excellent Customer Service’ (FREE):
https://tools.frontofficerocks.com/download-your-guide-to-excellent-customer-service

Amazon Link to Laura’s Book: Step Away from the Drill:
https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=Step+away+from+the+Drill+Laura+Hatch

Link to receive a Free ($1,500 Value) Practice Analysis for Dental Intel:
http://get.dentalintel.com/gary/


Gary Takacs

Gary Takacs Gary became a successful practice owner by purchasing a fixer-upper practice and developing it into a world-class dental practice. He is passionate about sharing his hard-earned insights and experiences with dental practices across the globe.

As a dental practice coach, Gary provides guidance for dental professionals on how to create a healthier practice style that lets them deliver excellent patient care while reducing depending on insurance.

More importantly, Gary’s insights are not just based on theory – as a co-owner of a dental practice, he has first-hand experience in making this transformation from a high-volume and low-fee insurance model to a fee-for-service approach that is more sustainable and promotes a patient-centric and financially healthy dental practice, and he is dedicated to sharing this knowledge with other dental practitioners via the popular Thriving Dentist Show!
Connect with Gary Takacs on Linkedin
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