Training and Investing in Developing your Team

with Laura Hatch

A high performance team is a requirement if you are going to develop a world-class dental practice.

In this Thriving Dentist Show, Gary invited his friend Laura Hatch as a guest to discuss the latest trends on training and investing in developing your team.

Running time: 60:10

In this Show Gary and Laura discuss;

  • Laura’s experience with creating two start-up dental practices,
  • the 3 ‘A’s that patients will use to evaluate their experience in your office,
  • Laura’s best-selling book; Step Away from the Drill,
  • tips to providing excellent customer service,
  • digital technology that makes training and investing in developing your team a cost-effective option that produces excellent results,
  • Laura’s motivation to creating her Front Office Rocks training resource,
  • why she partnered with Dental Intel
  • and how real-time data is SO very important
  • and throughout the interview Laura shares her passion for training dental team members!

Links for ‘Top Clinical Tips; with Dr. Lee Ann Brady:

Lee’s website:
http://www.leeannbrady.com

Restorative Nation Website:
http://www.restorativenation.com

Website for Gary’s New ‘Less Insurance Dependence’ podcast:
http://www.lessinsurancedependence.com

Link to the Less Insurance Dependence Podcast:
https://apple.co/2RBzoVf

Laura’s website (Front Office Rocks):
http://www.frontofficerocks.com

Link to ‘Your Guide to Excellent Customer Service’ (FREE):
https://tools.frontofficerocks.com/download-your-guide-to-excellent-customer-service

Amazon Link to Laura’s Book: Step Away from the Drill:
https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=Step+away+from+the+Drill+Laura+Hatch

Link to receive a Free ($1,500 Value) Practice Analysis for Dental Intel:
http://get.dentalintel.com/gary/

BUSTING LOOSE From Insurance Dependence in Your Dental Practice