Managing Millennials

with Claudia Lovato

The Millennial generation is the group of people that were born from 1980 to 2000. Many people of the millennial generation are now working for you as part of your team and you likely have many patients who are also millennials. If you have not already figured this out, managing millennials is quite different than managing people of other generations.

Running Time: 53:16 minutes

In this Thriving Dentist Show, Gary interviews his friend Claudia Lovato on the topic of managing millennials. Claudia is a recognized authority on the subject and an absolute wealth of information. In the is Show they discuss; How Claudia came to be an authority on millennials, some common characteristics of millennials, leadership styles and techniques that work with millennials and how to manage a team that includes millennials combined with people of other generations as well. This is a very important topic and you will love Claudia’s wisdom and recommendations!

Claudia’s website:

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A KPI to Measure Case Acceptance

with Weston Lunsford

If you are a regular listener to the Thriving Dentist Show you know that Gary loves KPI’s (Key Performance Indicators). The numbers never lie and KPI’s are critical for you to truly understand the performance of your practice.



Running Time: 52:19 minutes

In this Show, Gary interviews his friend Weston Lunsford and discovered that he and Weston share a passion for KPI’s. In this interview Gary and Weston discuss why Dentists need to understand how to measure case acceptance, why your case acceptance KPI is one of the most important metrics to understand in your practice, how to effectively measure case acceptance today and they discuss a really cool tool that Weston and his Team has developed called your ‘Case Effectiveness Score’. You will love how this information helps you better understand the performance of your practice!

Weston’s website:

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The Role of the Team to Articulate Authentically with Ideal Patients

with Kristine Hodsdon

The role of the team in a thriving practice is absolutely critical! A common denominator in all world-class dental practices is a team that is all working together in concern toward commonly defined goals and objectives.



Running Time: 54:47 minutes

In this Show, Gary interviews his friend Kristine Hodsdon on the role of the team to communicate effectively with ideal patients. Kristine is the founder of Dental Influencers, a firm that is committed to helping develop women leaders in healthcare. She is also the director of RDH eVillage, which is the largest online newsletter for hygienists with a subscription base of over 57,000. You will LOVE Kristine’s message and her passion to help her colleagues!

Kristine’s website:

Kristine’s email address:

RDH eVillage:

Dental Office Managers ROCK

with Heather Colicchio

The role of a Dental Office Manager has become very important in a thriving practice today.





Running Time: 57:44 minutes

In this Show, Gary interviews his friend Heather Colicchio on the topic of Dental Office Managers in 2015 and beyond. Heather is the founder of AADOM (American Association of Dental Office Managers) and is a real Champion of dental office managers and administrative team members. In this interview Gary and Heather discuss how and why Heather created AADOM, the biggest challenge facing office managers today, great tips for office managers to excel at their job and the upcoming 2015 AADOM Conference. You will LOVE Heather’s passion for helping dental office managers and administrative team members thrive and her commitment to provide a community that meets the specific needs of the dental office manager.

AADOM website:

Heather’s email address:

Link to the 2015 AADOM Conference in Nashville, TN August 28-30, 2015

Two Specific Team Building Activities for a Thriving Practice

Often times the difference between a good practice and a world-class practice is the performance of the Team.





Running Time: 33:27 minutes

In this Thriving Dentist Show episode Gary shares two specific team building activities that will help you develop a high performance team. The first activity is to conduct a ‘Book Club’ with your team members where you select a book to read together as a team. Once a week you meet during lunch to discuss the book and how you can apply the information you learned in your practice. Gary recommends his top 9 favorite books to include in your ‘Book Club’. The second activity is to do a semi-annual planning meeting with your team where you conduct a half-day team meeting to plan the major projects in your practice followed by a fun afternoon activity that you do together as a team. You will enjoy how these two activities help you develop a high performance team. Here’s to your success!

by Stephen C. Lundin, Harry Paul and John Christensen

Good to Great: Why Some Companies Make the Leap…And Others Don’t

by Jim Collins

The 7 Habits of Highly Effective People
by Stephen Covey

How to Win Friends Friends and Influence People
by Dale Carnegie

by James Goolnik

Everything is Marketing

by Fred Joyal
Type Takacs in promo code and get book for $10

Don’t Wait for the Tooth Fairy
by Ashley Latter

You are Worth It
by Ashley Latter

Million Dollar Dentistry
by Gary Kadi

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A Bonus System for a Thriving Dental Practice

If you have ever attended a course given by Gary you know that he is in favor of a properly designed bonus incentive compensation system.





Running Time: 49:35 minutes

Gary is a recognized authority on bonus systems as the author of countless articles in the dental trade press on this subject and perhaps more importantly, he has helped design bonus systems in hundreds of the most successful dental practices.

We chose the topic for this Show based on many emails that Gary has received from listeners asking for information related to bonus systems. In this Show Gary discusses how to determine if your practice is ready for a bonus system, the five fundamental criteria that a bonus system must have to be effective, a description of some flawed bonus systems and a detailed discussion of the bosuns system Gary currently uses in his dental practice and in the practices of his clients. Here’s to your success!

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Effective Team Building Strategies

with Brenda McNulty

Dental PodcastTeam building is a huge part of developing a Thriving dental practice. Often the difference between a good practice and a world-class practice is the presence of a true team where the Dentist and the team members are all moving together in concert toward commonly defined goals.


Running Time: 49:40 min

In this Thriving Dentist Show, Gary interviews his friend Brenda McNulty about how the FISH! Philosophy can help you develop an amazing team. In this interview Gary and Brenda discuss the history and background of the FISH! Philosophy, the four components of the FISH! Philosophy and how each of these can be applied in the dental office, other team building strategies and how Brenda is helping dental teams succeed today. You will LOVE Brenda’s experience and passion for team building!

Brenda’s email address:

Connect with Brenda on FaceBook:

More information about the book FISH! and the FISH Philosophy:

6 Most Important Lessons of 2014

with Gary Takacs

As we wrap up another year, Gary spent some time reflecting on his own practice and the offices of his clients to identify the most important lessons from the year.




Running Time: 38:06 min

In this Thriving Dentist Show Gary defines the 6 most important lessons he learned in 2014. They include; The importance of B.H.A.G’s (Big, Hairy, Audacious, Goals), the importance of constant team-building activities, marketing is more important than ever, developing a culture of adding treatment into your schedule each day, the need to audit your 24 practice systems on an ongoing basis and the fact that more CE = more enjoyment. Wishing you all a New Year filled with Good Health, Happiness and Prosperity!

Gary’s Email address:

Takacs Learning Center always welcomes new clients and we’d enjoy working with you to help you develop your ideal practice!

What Google Hates about Your Website & Other Marketing Pearls

with Fred Joyal

Dental PodcastThriving Dentists have a comprehensive marketing plan to consistently attract quality new patients.





Running Time: 54:59 min

In this Thriving Dentist Show Gary interviews his friend Fred Joyal and they have a wonderful discussion about all things marketing! Among the topics that Gary and Fred discuss are; What Google hates about your website and how to correct these issues, how to convert callers to appointments, why marketing needs to be a Team Sport and how to develop a practice culture where every Team members in involved in practice marketing. Fred also shares some great information about the suite of marketing services that Futuredontics has developed to help you develop an effective marketing plan.

Fred’s website:

Fred’s Book:
Enter Takacs in the Promo Code & you get the book for $10!


The Art of Positive Influence for Your Patients

with Randy Alvarez

Dental PodcastIncreasing case acceptance is a goal for all Thriving Dentists! Gary’s guest for this Show is his friend Randy Alvarez. He is the founder of The Wellness Hour, the #1 Producer of Health & Wellness Documentaries in the world.



Running Time: 46:53 min

In this powerful interview, Gary and Randy discuss how to guide patients to accept ideal treatment recommendations. Specific topics discussed in this interview include why dental fees are becoming commoditized and how to avoid this trap, how to differentiate yourself so patients will be less focused on the price, the most effective way to respond to fee questions over the phone, how to overcome objections, how to involve the entire team in case acceptance and the challenges of traditional team member training in dentistry. Randy and Gary also discuss Randy’s new Alvarez University and the benefits of this training resource for you and your team.

Randy’s Interactive Training Website:
Promo Code: Gary7777   (1 free month)

The Wellness Hour Website:

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