Training and Investing in Developing your Team

with Laura Hatch

A high performance team is a requirement if you are going to develop a world-class dental practice.

In this Thriving Dentist Show, Gary invited his friend Laura Hatch as a guest to discuss the latest trends on training and investing in developing your team.

Running time: 60:10

In this Show Gary and Laura discuss;

  • Laura’s experience with creating two start-up dental practices,
  • the 3 ‘A’s that patients will use to evaluate their experience in your office,
  • Laura’s best-selling book; Step Away from the Drill,
  • tips to providing excellent customer service,
  • digital technology that makes training and investing in developing your team a cost-effective option that produces excellent results,
  • Laura’s motivation to creating her Front Office Rocks training resource,
  • why she partnered with Dental Intel
  • and how real-time data is SO very important
  • and throughout the interview Laura shares her passion for training dental team members!

Links for ‘Top Clinical Tips; with Dr. Lee Ann Brady:

Lee’s website:
http://www.leeannbrady.com

Restorative Nation Website:
http://www.restorativenation.com

Website for Gary’s New ‘Less Insurance Dependence’ podcast:
http://www.lessinsurancedependence.com

Link to the Less Insurance Dependence Podcast:
https://apple.co/2RBzoVf

Laura’s website (Front Office Rocks):
http://www.frontofficerocks.com

Link to ‘Your Guide to Excellent Customer Service’ (FREE):
https://tools.frontofficerocks.com/download-your-guide-to-excellent-customer-service

Amazon Link to Laura’s Book: Step Away from the Drill:
https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=Step+away+from+the+Drill+Laura+Hatch

Link to receive a Free ($1,500 Value) Practice Analysis for Dental Intel:
http://get.dentalintel.com/gary/

How to Create a State-of-the-Art Prevention Program in Your Practice

with Trisha O'Hehir RDH

 

Prevention is a topic that we can all support. In this interview, Gary invited his friend Trisha O’Hehir RDH on the Thriving Dentist Show to discuss state-of-the-art prevention in the dental office today.

  Running time: 64:12

In this enlightening interview, Gary and Trisha discuss; a great definition of prevention in dentistry, why teaching prevention is such a powerful practice builder, the science behind xylitol, why xylitol is the biggest game changer in dental hygiene in the past 50 years, the concept of quorum sensing and multi-species biofilm, chewing gum and other xylitol products available today, how xylitol can help with xerostomia and why dry mouth is becoming more common with patients today, issues related to mouth breathing and why nose breathing is the healthy format (including 18% greater oxygen flow compared to mouth breathing), tips for how to incorporate prevention in your practice, a very simple tip (the toothpaste secret) to make brushing much more effective for your patients, why prevention supports the restorative side of your practice, ‘Dental Defense System’ for Spry, issues related to excess sugar consumption, how health coaching could be incorporated into a dental practice and the cool things Trisha is doing with her O’hehir University. You will absolutely LOVE the sheer amount of cool information in this Show!

Link for Smiles at Sea:
http://www.SmilesAtSea.com

Links for ‘Ask David’ segment:
http://www.davidhornbrook.com

http://www.utahvalleydentallab.com

Website for Trisha’s O’hehir University:
http://www.ohu-edu.com

Website for Spry (Dental division of Xlear):
http://www.xlear.com

Link for ‘The Toothpaste Secret’ (you will LOVE this!)
http://www.onlineoralhealth.com/the-toothpaste-secret/

The Role of the Treatment Coordinator in a Thriving Practice

with Laura Horton

Dental Podcast

Laura Horton is an amazing resource from the UK on how to have a successful dental practice. She is an advocate of the role of the Treatment Coordinator and how this Team Member can have a very influential role in the practice.

 

 

Running Time: 48:37 min

In this interview, Laura defines her vision for the role of the Treatment Coordinator, how creating this position inspires Team Members, the concept of how to create ‘switched on’ Team Members and how the Treatment Coordinator can guide patients to take a greater interest in their oral health. This is an excellent interview to share with your entire Team!

Laura’s website:  www.horton-consulting.com

Laura’s email:  laura@horton-consulting.com

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