Training and Investing in Developing your Team

with Laura Hatch

A high performance team is a requirement if you are going to develop a world-class dental practice.

In this Thriving Dentist Show, Gary invited his friend Laura Hatch as a guest to discuss the latest trends on training and investing in developing your team.

Running time: 60:10

In this Show Gary and Laura discuss;

  • Laura’s experience with creating two start-up dental practices,
  • the 3 ‘A’s that patients will use to evaluate their experience in your office,
  • Laura’s best-selling book; Step Away from the Drill,
  • tips to providing excellent customer service,
  • digital technology that makes training and investing in developing your team a cost-effective option that produces excellent results,
  • Laura’s motivation to creating her Front Office Rocks training resource,
  • why she partnered with Dental Intel
  • and how real-time data is SO very important
  • and throughout the interview Laura shares her passion for training dental team members!

Links for ‘Top Clinical Tips; with Dr. Lee Ann Brady:

Lee’s website:
http://www.leeannbrady.com

Restorative Nation Website:
http://www.restorativenation.com

Website for Gary’s New ‘Less Insurance Dependence’ podcast:
http://www.lessinsurancedependence.com

Link to the Less Insurance Dependence Podcast:
https://apple.co/2RBzoVf

Laura’s website (Front Office Rocks):
http://www.frontofficerocks.com

Link to ‘Your Guide to Excellent Customer Service’ (FREE):
https://tools.frontofficerocks.com/download-your-guide-to-excellent-customer-service

Amazon Link to Laura’s Book: Step Away from the Drill:
https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=Step+away+from+the+Drill+Laura+Hatch

Link to receive a Free ($1,500 Value) Practice Analysis for Dental Intel:
http://get.dentalintel.com/gary/

Lessons from Competing in the 2018 Ironman Triathlon World Championships

with Dr. Brett Kessler

Gary enjoys taking things he learns outside the dental profession and then adapting and applying these concepts to dentistry.

Running time: 62:39

This interview with his friend Dr. Brett Kessler is a very good example of this concept. Recently, Brett competed in the Ironman Triathlon World Championships in Kona, Hawaii! This was the 40th Anniversary competition of the Ironman Triathlon World Championships and Brett did extremely well. The Ironman Triathlon starts with a 2.4 mile open water swim, followed by a 112 mile bike race, followed by a full 26.2 mile marathon!

In this interview Gary and Brett discuss; Brett’s experience with substance abuse (alcohol and drugs) and recovery, the recent celebration of Brett’s 20 years of sobriety on October 21, 2018, Brett’s message and example of life after recovery, his true reason and driving force for competing in the 2018 Ironman Triathlon World Championships, the five important lessons Brett learned in training for and successfully competing in the 2018 Ironman Triathlon World Championships, which are;

1) The importance of mindset; whatever you believe is true,
2) Bad days happen; everything is an opportunity to learn,
3) Discipline is so very important,
4) The things you focus on will improve and grow,
5) How to use visualization to achieve your goals,

The interview concludes with a discussion of what’s next for Brett including more involvement with organized dentistry. You will enjoy Brett’s story of this incredible athletic challenge and how the things he learned can be applied to dentistry!

Links for the ‘Let’s Ask David’ segment with Dr. David Hornbrook:

http://www.davidhornbrook.com

http://www.utahvalleydentallab.com

Website for Gary’s New ‘Less Insurance Dependence’ podcast:
http://www.lessinsurancedependence.com

Link to the Less Insurance Dependence Podcast:
https://apple.co/2RBzoVf

Link to previous Thriving Dentist Show interview with Dr. Brett Kessler (Avoiding the Risks of Substance Abuse with Dr. Brett Kessler):
http://bit.ly/2dWvNPc

Link to Thriving Dentist Show interview with Dr. Bob Frazer (The Power of Applied Strategic Planning with Dr. Bob Frazer):
http://bit.ly/1HWZ60g

Link to Brett’s Blog post about his Ironman experience:
https://bikodds.blogspot.com

The Indirect Path to Success and the Importance of Gratitude

with Dr. Nikki Green

Most Dentists will experience some hurdles on their journey to develop a successful practice.

Running time: 68:58

In this Thriving Dentist Show Gary invited his long-time client and friend Dr. Nikki Green to share her experiences developing a thriving practice.

In this Show, Gary and Nikki discuss;

  • the practice that Nikki purchased and the blessings and challenges that came with this practice purchase,
  • the temptation that Nikki had to sell her practice and why she ultimately decided not to sell (and why this was one of the best decisions she made!),
  • the failed partnership Nikki experienced and the lessons from this experience,
  • her decision to build an ideal facility and role this decision has played in her success,
  • the value of Mentors including a list of some of the most important Mentors who have guided and influenced Nikki
  • and the interview concludes with a wonderful discussion of Gratitude and how truly embracing Gratitude has made such an amazing difference in Nikki’s practice and her life!

You will really enjoy this very candid conversation and likely find encouragement in the direct path that Nikki has taken to develop a thriving practice.

Links for ‘Top Clinical Tips; with Dr. Lee Ann Brady:

Lee’s website:
http://www.leeannbrady.com

Restorative Nation Website:
http://www.restorativenation.com

Website for Gary’s New ‘Less Insurance Dependence’ podcast:
http://www.lessinsurancedependence.com

Link to the Less Insurance Dependence Podcast:
https://apple.co/2RBzoVf

Nikki’s website:
http://www.ngreendental.com

Link to the 2019 ‘Making it All Work; A Special Retreat for Women in Dentistry’ at The Pankey Institute: https://www.pankey.org/event/womens-retreat-2019/

A Fee-For-Service Success Story

with Dr. Drew Byrnes

You are likely aware that Gary is passionate about helping Dentists reduce their insurance dependence!

In this Thriving Dentist Show interview Gary invited his friend Dr. Drew Byrnes as a Guest to discuss his fee-for-service journey.

Running time: 64:12

In this Show, Gary and Drew discuss;

  • Drew’s decision and pathway to own a fee-for-service practice,
  • why buying a fee-for-service practice can be a great decision,
  • the possible risks of buying a fee-for-service practice,
  • the benefits of a fee-for-service practice,
  • why Drew is so committed to helping other Dentists reduce their insurance dependence,
  • how a patient membership plan is a cornerstone to success in a fee-for-service practice
  • and throughout this interview Drew shares how he has been able to maintain a fee-for-service practice in an area of the country (near Orlando, FL) that is very competitive.

One of Gary’s Mentors is Dr. Omer Reed and Dr. Reed has often said; “If it has been done before, it must be possible”.

Hopefully this interview with Drew will serve as inspiration for you to reduce insurance dependence and perhaps go all the way to create a fee-for-service practice!

After all, Drew is doing it, so it must be possible!

Links for the ‘Let’s Ask David’ segment with Dr. David Hornbrook:

www.davidhornbrook.com

www.utahvalleydentallab.com

Website for Gary’s New ‘Less Insurance Dependence’ podcast: www.lessinsurancedependence.com

Link to the Less Insurance Dependence Podcast: https://apple.co/2RBzoVf

Link to Drew’s Fee For Service Dentist Podcast: www.ffsdentistry.com

Link for Drew’s Membership Plan: www.dentalmembershipdirect.com or Text DMD to 31996

With Dr. Drew Byrnes

Lessons from the World of High-End Retail and from Disney that Can Be Applied to Your Practice

with Andre Shirdan

There are some wonderful lessons we can learn from successful retailers, especially when it comes to helping people want our services. For example, perio disease is quite literally an epidemic in the adult population today, yet most dental practices struggle with getting patients to accept the needed treatment.

Running time: 56:01

In this Thriving Dentist Show, Gary invited his friend Andre Shirdan to share some amazing tips on how to develop a thriving practice by implementing lessons he learned in high-end retail.

In this interview, Gary and Andre discuss;

  • Andre’s retail background and how the strategies of high end retailers can be applied to the dental profession,
  • why diagnosing and treating Perio disease should be a foundation in every general dental practice,
  • a verbal skill tip from Andre replacing the word ‘probe’ with the term ‘periodontal ruler’,
  • the importance of meeting patients where they are,
  • a new way to communicate your Perio findings with your patients using the StatCk program that Andre designed,
  • why this StatCk system is a game-changer by helping your patients understand exactly what is going on in their mouth with communication that they understand,
  • the Values and Vision of Disney and how this applies to the dental profession,
  • lessons from Disney on ‘Branding’
  • and what we can learn about consistency from Disney.

You’ll really enjoy Andre’s wisdom, perspective and passion for helping you succeed!

Links for ‘Top Clinical Tips; with Dr. Lee Ann Brady:

Lee’s website: www.leeannbrady.com

Restorative Nation Website: www.restorativenation.com

Website for Gary’s New ‘Less Insurance Dependence’ podcast: www.lessinsurancedependence.com

Link to the Less Insurance Dependence Podcast: https://apple.co/2RBzoVf

Andre’s website: www.thecrewprocess.com

Link to receive Andre’s StatCk Periodontal Process Checklist: https://www.thecrewprocess.com/statck/

Link for more information about the 2019 Disney to Dentistry Courses given by Gary and Travis Frederickson: https://www.practicewow.com/d2d2019?r_done=1

Can You Hear Me Now? The Issue of Hearing Loss in the Dental Profession

with Dr. Sean Tomalty

The issue of hearing loss in the dental profession is a important topic.

In this Thriving Dentist Show, Gary invited his friend Dr. Sean Tomalty as a Guest to discuss the incidence and causes of hearing loss among Dentists and Team Members and what can be done to reduce the risk.

Running time: 57:10

In this interview Gary and Sean discuss;

  • Sean’s observation of hearing loss with his Dentist Father and with the hearing loss among his Dad’s colleagues,
  • the specific causes of Noise Induced Hearing Loss (NIHL) in the dental profession including the damaging decibel levels coming from high-speed handpieces and ultrasonic scalers,
  • how Sean experimented with foam earplugs in dental school and the the challenges of this solution,
  • his motivation for coming up with a better solution in the form of Denplugs,
  • the importance of the acoustic filters in the Denplugs design,
  • how Denplugs work via design and technology to protect your hearing yet still enable you to hear normal patient communication,
  • how Dentists, Team Members and Patients can benefit from Denplugs and how this can be used as a practice-builder.

Hearing loss is one of the hidden occupational hazards in the dental profession and it is very cool that the topic is being addressed by creative and passionate people like Sean! You’ll enjoy this interview.

Links for the ‘Let’s Ask David’ segment with Dr. David Hornbrook:

www.davidhornbrook.com

www.utahvalleydentallab.com

Website for Gary’s New ‘Less Insurance Dependence’ podcast: www.lessinsurancedependence.com

Link to the Less Insurance Dependence Podcast: https://apple.co/2RBzoVf

Sean’s website: www.denplugs.com

Five Things I Would Do Differently If I started All Over on Monday Morning

with Dr. Steve Rasner

Experience is such a wonderful teacher! In fact, experience might be the best teacher. In this Thriving Dentist Show, Gary invited his friend Dr. Steve Rasner to share his thoughts on the 5 specific things he would do differently if he was to start all over again on Monday morning.

Running time: 65:48

In this Show, Gary and Steve discuss;

  • How to thrive in a challenging economic environment,
  • why perseverance is a requirement for any Dentist desiring to achieve their full potential,
  • how being ranked 157th in your dental school class could actually be an advantage,
  • the five specific things Steve would do differently if he started all over on Monday morning,
  • how to regain your professional dreams when they may have been derailed,
  • how to embrace the concept of comprehensive care as a foundation in your practice
  • and throughout the interview Steve shares an abundance of practical tips that you can use tomorrow morning in your practice!

No theory here, just practical tips learned from experience.

Links for ‘Top Clinical Tips; with Dr. Lee Ann Brady:

Lee’s website:
www.leeannbrady.com

Restorative Nation Website:
www.restorativenation.com

Steve’s website:
www.realizingthedream.com

Steve’s email address: drrasner@aol.com
In the Subject line write: ‘Send Me The Stuff’ to receive free resources from Steve!

Website for Gary’s New ‘Less Insurance Dependence’ podcast:
www.lessinsurancedependence.com

Link to the Less Insurance Dependence Podcast:
https://apple.co/2RBzoVf

Voices of Dentistry 2019 Podcast Summit, Work/Life Balance and Seasons in Your Career

with Dr. Mark Costes

Mark Costes is one of Gary’s amazing friends in dentistry and he invited Mark as a Guest on the Show for a fun conversation covering a range of topics.

Running time: 50:42

In this interview Gary and Mark discuss;

  • the upcoming 2019 Voices of Dentistry Podcast Summit on January 25-26, 2019 in Scottsdale, AZ,
  • what to look for in a successful dental conference now and in the future,
  • the positive perspective that Mark and Gary get from speaking to Dental Students,
  • some thoughts on the elusive concept of work/life balance,
  • the benefits of embracing lifelong learning,
  • the characteristics of Level 5 Leadership taught by Jim Collins,
  • why it is so important to always make sure that your future is bigger than your past
  • and the conversation concludes with some thoughts about the various seasons in your career.

You’ll enjoy this fun conversation between Mark and Gary!

Links for the ‘Let’s Ask David’ segment with Dr. David Hornbrook:

www.davidhornbrook.com

www.utahvalleydentallab.com

Website for Gary’s New ‘Less Insurance Dependence’ podcast:
www.lessinsurancedependence.com

Link to the Less Insurance Dependence Podcast:
https://apple.co/2RBzoVf

Link to Mark Costes’ Dentalpreneur Podcast:
https://itunes.apple.com/us/podcast/dentalpreneur-podcast-w-dr-mark-costes-become-more/id983666208?mt=2

Link to the Upcoming Voices of Dentistry 2019 Podcast Summit:
www.voicesofdentistry.com

Save Lives by Implementing Airway Dentistry

with Dr. Mark Montgomery and Dee Dee Reid

In 2017 the ADA mandated that Dentists have responsibilities in the areas of Airway Development and Management, Sleep Related Disordered Breathing, Snoring and Sleep Apnea.

Running time: 67:08

Link to receive your Free Assessment from Mark and DeeDee:
www.amplifieddynamics.com/theairwaydentist

To address these responsibilities and so much more, Gary invited his long-time friends Dr. Mark Montgomery and Dee Dee Reid as Guests on the podcast to share their wisdom and passion on these subjects.

In this interview, Gary, Mark and Dee Dee discuss;

  • How to begin implementing Airway Dentistry in your practice,
  • how to successfully introduce the topic of ‘change’ to your Team,
  • why dig into Airway Dentistry,
  • the trend toward being more preventative,
  • the role of Structure, Function and Behavior in Airway Dentistry,
  • co-morbidities associated with Airway issues,
  • how to bring systems and protocols into your practice for Airway Dentistry
  • and throughout the interview Mark and Dee Dee share profound stories about how practicing Airway Dentistry is changing, and in some cases actually SAVING lives!

You’ll want to share this inspiring interview with your entire Team!

Links for ‘Top Clinical Tips; with Dr. Lee Ann Brady:

Lee’s website: www.leeannbrady.com

Restorative Nation Website: www.restorativenation.com

Mark and Dee Dee’s website: www.amplifieddynamics.com

Link to The Airway Dentist Facebook Group: https://www.facebook.com/amplified.dynamic/

Less Insurance Dependence Podcast:
https://www.lessinsurancedependence.com

How to Uplevel Your Practice with Improved Patient Communication, Technology, Leadership & Analytics

with Josh Weiner

Gary has a number of Business Mentors in his life and today he has invited one of those Business Mentors, Josh Weiner, as a Guest on the Thriving Dentist Show to share his perspective on how to raise the level of performance in your dental practice via patient communication, technology, leadership and analytics.

Running time: 67:22

In this interview Gary and Josh discuss

  • the future of patient communication and where we are headed in the near future,
  • how two-way texting with your patients leads to greater efficiency and increased patient satisfaction,
  • how the concept of ‘meeting patients where they are’ applies to patient communication,
  • Josh’s perspective on the most important attributes of successful Teams,
  • specific ways to take underperforming Teams and bring them to the top of the leaderboard,
  • how to gain insight from your practice data,
  • how successful Dentists translate data and analytics into action,
  • the specific accomplishments that Josh is most proud of at SolutionReach,
  • how he effectively leads a Team of 538 people,
  • two books that Josh highly recommends
  • and why creating your practice culture is SO very important.

You’ll appreciate the depth of passion and experience that Josh provides in this interview!

Links for the ‘Let’s Ask David’ segment with Dr. David Hornbrook:

www.davidhornbrook.com

www.utahvalleydentallab.com

SolutionReach website: www.solutionreach.com