Great communication is a necessary element of a thriving practice. In this Thriving Dentist Show, Gary has invited his friend Katherine Eitel to share her thoughts on the power of unscripted communication. Katherine is an incredible communications skills coach and an absolute master of effective communication.
In this interview, Gary and Katherine discuss; The importance of congruence in your communication, why scripted conversations are often not very effective, why 93% of communication is non-verbal, communication tips for handling conflict, how to have a critical conversation with an under-performing team member and where to start if you’d like to become a more effective communicator. This is such an important topic and you will LOVE Katherine’s wisdom and passion for the topic!
Katherine’s website: www.LionessLearning.com
Katherine’s email address: info@KatherineEitel.com
Katherine’s Monday Morning Stretch Newsletter: