Great communication is a necessary element of a thriving practice. In this Thriving Dentist Show, Gary has invited his friend Katherine Eitel to share her thoughts on the power of unscripted communication. Katherine is an incredible communications skills coach and an absolute master of effective communication.
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Running Time: 68:44 minutesIn this interview, Gary and Katherine discuss; The importance of congruence in your communication, why scripted conversations are often not very effective, why 93% of communication is non-verbal, communication tips for handling conflict, how to have a critical conversation with an under-performing team member and where to start if you’d like to become a more effective communicator. This is such an important topic and you will LOVE Katherine’s wisdom and passion for the topic!
Katherine’s website: www.LionessLearning.com
Katherine’s email address: info@KatherineEitel.com
Katherine’s Monday Morning Stretch Newsletter:
www.LionessLearning.com/mondaymorningstretch.html
Gary Takacs
As a dental practice coach, Gary provides guidance for dental professionals on how to create a healthier practice style that lets them deliver excellent patient care while reducing depending on insurance.
More importantly, Gary’s insights are not just based on theory – as a co-owner of a dental practice, he has first-hand experience in making this transformation from a high-volume and low-fee insurance model to a fee-for-service approach that is more sustainable and promotes a patient-centric and financially healthy dental practice, and he is dedicated to sharing this knowledge with other dental practitioners via the popular Thriving Dentist Show!