Laura Horton is an amazing resource from the UK on how to have a successful dental practice. She is an advocate of the role of the Treatment Coordinator and how this Team Member can have a very influential role in the practice.
In this interview, Laura defines her vision for the role of the Treatment Coordinator, how creating this position inspires Team Members, the concept of how to create ‘switched on’ Team Members and how the Treatment Coordinator can guide patients to take a greater interest in their oral health. This is an excellent interview to share with your entire Team!
Laura’s website: www.horton-consulting.com
Laura’s email: firstname.lastname@example.org
BUSTING LOOSE From Insurance Dependence in Your Dental Practice