How the Metaphor of the ‘Last Pistachio’ can Radically Improve the Patient Experience in Your Dental Practice’

with Fred Joyal

This is a fun and insightful interview with Gary’s long time friend, Fred Joyal.

Running time: 57:02

In this interview Gary and Fred discuss; What Fred has learned from spending over $500 Million in advertising to encourage patients to go to the Dentist, Some great tips from Fred’s two books; Everything is Marketing and Becoming Remarkable, the concept of book club and how this is a great team building exercise, why expressing appreciation to your team members is so very powerful, how everything you do either increases or decreases case acceptance, the story of Fred participating in Richard Branson’s upcoming ‘Strive Challenge’ and throughout the interview Fred shares the amazing metaphor of ‘The Last Pistachio’ and how this concept can radically improve the patient experience in your practice! You will totally LOVE this conversation between Fred and Gary!

Links for ‘Let’s Ask David’ segment with Dr. David Hornbrook:
http://www.davidhornbrook.com

http://www.utahvalleydentallab.com

Link to Fred’s books:
http://www.goaskfred.net/Store/Buybook?promo=Enter%20promo%20code
Enter: TAKACS (all caps) in the promo code to get a Special Price on Fred’s Books at $10 each!

Contact information to book Fred as a speaker:
Call Kim Fuller at 310-215-6406

How to Lead with Impact

with Manley Feinberg - Episode 315

Gary gets the opportunity to meet many speakers at Conferences where he is speaking throughout the year. This past year Gary met Manley Feinberg, the Keynote Speaker for the Speaking Consulting Network Conference.

Running time: 74:24 minutes

Manly is Speaker, Business Leader, Author and world-class Mountain Climber. He uses his experiences as a climber to provide leadership lessons. Manley’s presentation at SCN was absolutely amazing and Gary knew that the listeners to the Thriving Dentist Show would benefit greatly from Manley’s lessons on how to lead with impact! In this Show Gary and Manley discuss: The content in Manley’s best selling book; Reach Your Next Summit! 9 Vertical Lessons for Leading with Impact, how to decide if your project is worth it, how to convert insight into action, the powerful concept of how visibility drives velocity, why you need a group of people to connect with on a regular basis, why it is so important to surround yourself with incredible partners and things to think about when leaving your legacy. You will thoroughly enjoy this interview and the stories and lessons provided by Manley!

Manley’s website:
http://www.verticallessons.com

Amazon Link for Manley’s Book;
Reaching Your Next Summit! 9 Vertical Lessons for Leading with Impact https://www.amazon.com/dp/1941870686/

Link to connect with Manley on LinkedIn
https://www.linkedin.com/in/manleyf/

How to Embrace a Culture of Celebration in your Dental Practice!

with Theresa Narantic - Episode 308

Let’s face it, as much as we all love the dental profession the truth is many people do not look at a visit to the Dentist as one of their favorite things!

Running Time: 57:11 minutes

In this Thriving Dentist Show Gary invited his friend Theresa Narantic to share some information that will help present a more favorable image of dentistry in the eyes and mind of the public. In this Show, Gary and Theresa discuss; Why it is so important to celebrate in your dental practice and how building a culture of celebration contributes to a thriving practice, why we all need to eliminate the word ‘can’t’ from our vocabulary, how embracing a can do perspective in your practice can make a massive difference, how celebrating in the dental practice can help your team members learn to love their work, how celebration in your dental practice can help you develop deeper connections to your community and throughout the interview Theresa shares some great examples of how you can embrace celebrations throughout the year in your dental practice including some unexpected dates and examples that are worthy of celebration. Patients love a dental practice that embraces celebration, joy, appreciation and gratitude!

Theresa’s website:
http://www.speaker.dental

Link to Gary and Travis Frederickson’s Disney to Dentistry courses: https://c4practiceservices.mykajabi.com/p/from-disney-to-dentistry

Tips to Hire and Keep your Dream Team

with Kiera Dent

Often times the difference between a good dental practice and a world-class dental practice is the presence of an incredible Team! Many Dentists feel like they are looking for the elusive ‘Unicorn’ when searching for an ideal Team Member. To help you hire and keep your Dream Team, Gary invited his friend Kiera Dent on the Thriving Dentist Show.

Running Time: 57:01 minutes

In this interview Gary and Kiera discuss; Kiera’s awesome background including her experience as a multiple practice owner, how she created Dental Placement Pros as a resource and an Executive Search Firm for the Dental Profession, how to screen applicants before hiring, how to absolutely ROCK your interview if you are a Team Member looking for a great practice and a host of other tips and strategies to connect the best people with the best dental offices. Here’s to your success hiring and keeping your Dream Team!

Kiera’s Website:
dentalplacementpros.com

Pathways to Creating Positive Change in Your Practice

with Mary Osborne

Creating change in your practice is a subject that every one of our listeners will face at different times in your career. To help you create positive change in your practice Gary invited his friend Mary Obsorne on the Thriving Dentist Show.

Running Time: 57:36 minutes

In this Show Gary and Mary discuss; How to create positive change with your patients and help them take a greater interest in ideal care, a wonderful story about how to get ‘in synch’ with your patients, why slowing down can be a solution to becoming significantly more productive, the power of ‘staying in the question’ with your patients, some great questions to ask your patients and how these questions will provide you with insights on your patients, the important distinction between cooperation and collaboration and the interview concludes with a powerful conversation about tips to help your team members embrace change in your practice. Mary is an incredible resource and you will truly appreciate her genuine desire to help you better serve your patients!

Mary’s website:
http://www.maryosborne.com

Link to the upcoming workshop titled:
‘Step by Step: Practical Strategies to help you get the Most out of your Practice’
with Mary Osborne and Lee Ann Brady DDS
http://www.maryosborne.com/workshops/step-by-step/

Unleashing the Power of DISC Personality Styles in your Practice

with Chris LoCurto

The DISC Personality Styles is a powerful tool that can help you develop a stronger practice!

Running Time: 72:57 minutes

In this Thriving Dentist Show, Gary interviews Chris LoCurto, a world-renowned expert on the DISC Personality Styles. In this interview Gary and Chris discuss; a summary of the four different DISC personality styles, how to use the DISC information to function better as a team, how to use the DISC information with your patients to better connect with them, how the DISC information can be used to increase case acceptance, the concept of ‘leaning in’ and why this is such a powerful communication skill and where to learn more about the DISC Personality Styles. You will thoroughly enjoy Chris’ knowledge and passion around the DISC Personality Styles. This information will radically improve your practice!

Chris’ website: www.chrislocurto.com

Link for the DISC test and Chris’ training video: www.chrislocurto.com/shop

Link to Chris’ ‘Avoiding Conflict Guide’

Link to Chris’ ‘Next Level Leadership’ Course

How to Use Team Culture and Cause Marketing to Build a Thriving Practice

with Michael McHenry


In this Thriving Dentist Show Gary interviews his friend Michael McHenry on the topic of how to use Team Culture and Cause Marketing to build a thriving practice.

Running Time: 66:41 minutes

Michael’s formal title is President of Even Stevens, one of the hottest restaurant concepts in the US today, but he is better known as the ‘Chief Sandwich Giver’. You’ll learn what this title means in this interview! In this Show Gary and Michael discuss; Why it’s so important to create clarity of your mission, how to hire to your mission, tips to create a team of individuals that know how to make a difference, the one question to ask when interviewing a new person for your team, why cause marketing is such a powerful marketing activity and why the formula of ‘compassion meets action’ is great way to lead your team. Michael is a young Executive who is making a difference and you will really enjoy his passion for building an amazing business!

Even Stevens

Connect with Michael on LinkedIn

CE Karma ‘CE with a Cause

What Not to Wear Dental Style

with Rachel McTarsney

Many of our listeners may be familiar with the TLC TV show called ‘What Not to Wear’ featuring wardrobe and appearance makeovers. Well, the dental profession could benefit from ‘What Not to Wear’ dental style! Time to put those wrinkled, faded scrubs to rest.

 

Running Time: 41:06 minutes

In this Thriving Dentist Show Gary interviews Rachel McTarsney on the topic of appropriate apparel in the dental office. In this Show Gary and Rachel discuss; the history of scrubs, the most common complaints dental team members have with scrubs, the three most important qualities of good apparel (fit, fabric and style), why Rachel co-founded Renwalla, how they discovered the fabric RenFiber and the qualities of this fabric and how the right apparel improves the image of your office and the confidence of your team members. You will enjoy Rachel’s passion for this important topic!

Rachel’s website: www.renwalla.com

Rachel’s email address:rachelm@renwalla.com

Managing Millennials

with Claudia Lovato

The Millennial generation is the group of people that were born from 1980 to 2000. Many people of the millennial generation are now working for you as part of your team and you likely have many patients who are also millennials. If you have not already figured this out, managing millennials is quite different than managing people of other generations.

Running Time: 53:16 minutes

In this Thriving Dentist Show, Gary interviews his friend Claudia Lovato on the topic of managing millennials. Claudia is a recognized authority on the subject and an absolute wealth of information. In the is Show they discuss; How Claudia came to be an authority on millennials, some common characteristics of millennials, leadership styles and techniques that work with millennials and how to manage a team that includes millennials combined with people of other generations as well. This is a very important topic and you will love Claudia’s wisdom and recommendations!

Claudia’s website: www.moradodentalacademy.com

Claudia’s email address: claudia@moradodentalacademy.com

A KPI to Measure Case Acceptance

with Weston Lunsford

If you are a regular listener to the Thriving Dentist Show you know that Gary loves KPI’s (Key Performance Indicators). The numbers never lie and KPI’s are critical for you to truly understand the performance of your practice.

 

 

Running Time: 52:19 minutes

In this Show, Gary interviews his friend Weston Lunsford and discovered that he and Weston share a passion for KPI’s. In this interview Gary and Weston discuss why Dentists need to understand how to measure case acceptance, why your case acceptance KPI is one of the most important metrics to understand in your practice, how to effectively measure case acceptance today and they discuss a really cool tool that Weston and his Team has developed called your ‘Case Effectiveness Score’. You will love how this information helps you better understand the performance of your practice!

Weston’s website: www.dentalintel.com

Weston’e email address: weston@dentalintel.com