Tips from Disney on Building a Practice where Patients Respond, Return & Refer

with Travis Frederickson

Regular listeners to the Thriving Dentist Show will remember when Gary had Travis Frederickson as a guest to discuss his book: The Patient Experience: 4 Lessons From Disney to Dentistry. As a result of that interview and the massive interest from our listeners, Gary & Travis just completed a two-day course at Disneyland titled; ‘Disney to Dentistry’.

Running Time: 59:01 minutes

This interview is a summary of the experiences Gary & Travis had teaching this course to Dentists & Team Members throughout the US & Canada. In this interview Gary & Travis discuss; The 3 ‘R’s that are the core of the Disney Experience; Respond, Return & Refer, why good enough is NOT good enough anymore, the culture of Disney and how that applies to dentistry, why ‘Excellence’ must be your standard, Disney ‘guestology’ tips that can be applied to dentistry and how to create a positive emotional experience for your patients. In the interview, Gary & Travis announce that due to the interest of our listeners they will be doing two Disney to Dentistry courses in 2018; March 2-3 in Orlando, FL and September 28-29 in Anaheim, CA. Consider this an invitation to come join us!

Link to the previous interview with Travis:
‘Lessons from Disney on Creating an Amazing Patient Experience’

Travis’ website:
C4PracticeServices.com

Travis’ email address:
Travis@C4PracticeServices.com

Link to the 2018 ‘Disney to Dentistry’ courses

If you would like more information about the 2018 ‘Disney to Dentistry’ courses please send an email to gary@takacslearningcenter.com and enter Disney in your email subject line

The Model of a Single Location Group Practice that Produces $10M+ per year Driven by a Noble Cause

with Dr. Craig Spodak

There are many different models of success in dentistry. In this Thriving Dentist Show Gary interviews his friend Dr. Craig Spodak from Delray Beach, FL about his practice model. Craig’s model is a single location group practice that produces over $10M per year driven by a Noble Cause.

Running Time: 58:03 minutes

In this Show Gary and Craig discuss; Craig’s experience as a 3rd generation Dentist, his vision of an ideal building which is LEED (Leadership in Energy Environmental Design) Gold Certified, the importance of creating a ‘Noble Cause’, Craig’s 14 Core Values in his practice, the power of intention, importance of learning from mistakes, Craig’s model of a single location vs. building a group of multiple locations, how Craig discovered that the was paying excessively high fees in his pension plan, the influence of Tony Robbins on Craig’s life and throughout the interview Gary and Craig discuss the meaning of ‘Geek Sheik’. You will love Craig’s powerful vision and his passion for our amazing profession!

Craig’s website:
spodakdental.com

Connect with Craig on Facebook

Connect with Craig on Instagram

To receive a Free copy of the book Unshakeable by Tony Robbins:
thrivingdentist.com/tony

Lessons from Disney on Creating an Amazing Patient Experience

with Travis Frederickson

Developing an amazing patient experience is an important element of creating a thriving dental practice. The sad reality is that most patient experiences in a dental office are mediocre at best.

Running Time: 69:13 minutes

In this Thriving Dentist Show Gary interviews his friend Travis Frederickson on the concept of using Disney as an example of how to create an amazing patient experience. Travis literally wrote the book on this subject when he wrote: The Patient Experience: 4 Lessons from Disney to Dentistry. In this interview Gary and Travis discuss: How the concept of Disney and Dentistry came together for Travis, the biggest take-away from the link between Disney and Dentistry, the concept of Vision and why this is so important in dentistry, the Disney approach to ‘Service Recovery’ and how to respond when things go wrong and other great tips from the Disney Institute. You will really enjoy Travis’ passion for Disney and Dentistry and the unique perspective that link can provide to your dental practice!

Travis’ website:
www.c4practiceservices.com

Travis’ email address:
travis@c4practiceservices.com

If you are interested in attending a course on Disney & Dentistry at Disneyland in Anaheim, CA in the fall of 2017 please send Gary an email to gary@takacslearningcenter.com with the Subject Line: Disney

 

Lessons on Leadership and Business Building

with Robert Hayman


Gary invited one of his Mentors to be a guest on this Thriving Dentist Show. Robert Hayman has been an inspiration and Mentor to Gary for many years.

Running Time: 56:25 minutes

Robert was the Co-Founder of Discus Dental, the company that created Zoom! Whitening. In 1993, Robert and Dr. Bill Dorfman banded together to create Discus Dental. Their goal was to provide innovative products and services to the Dental Profession and make dentistry ‘cool’ in the mind and eyes of consumers. They started with a $40,000 investment and ultimately developed Discus Dental into a $200 Million Company. In this Show Gary and Robert discuss; The idea behind Discus Dental, how they turned adversity into a strength, the 3 rules you must follow for a partnership to work, why ‘Culture’ must be the #1 priority for every Leader, lessons on entrepreneurship and the importance of giving back and the interview concludes with a discussion of what Robert is up to these days including his re-entry into the dental profession. There are so many positive things to take away from this interview!

Robert on Facebook:
https://www.facebook.com/robert.hayman.790

Website for Robert’s Real Estate Development Company:
www.haymanproperties.com

How Not to be Average

with Paolo Kalaw


Gary has made it his life’s work to study successful Dentists and in doing so he often looks outside of the dental profession to find role models of successful people in other settings. In this Thriving Dentist Show Gary interviews his friend Paolo Kalaw to discuss the topic of what makes the difference between average and great.

Running Time: 54:31 minutes

In this powerful interview, Gary and Paolo discuss;

  • Lessons from the YPO (Young Presidents Organization) Conference Paolo recently hosted in Vancouver, British Columbia,
  • the concept of learning to delegate, the groundbreaking work and research that Paolo did at MIT,
  • the keys to developing a high performance team,
  • the message in the book Simple Rules,
  • how to benefit from artificial intelligence,
  • the power of aggregating buying power for Dentists,
  • how to be better today than they were yesterday,
  • the power of choice as taught by Victor Frankl,
  • the concept of going to work because you want to not because you have to

Gary and Paolo also discuss the introduction of Gary’s new digital course tilted, ‘5 Keys to a Thriving Practice’. Paolo has committed his life to making a difference and it’s our hope that this interview inspires you to make a difference every day!

Paolo’s website: www.nimbyx.com

Connect with Paolo on LinkedIn

Link to the book, Simple Rules

Link to the book, Man’s Search for Meaning

The Secret to Becoming Passionate about Dentistry

with Dr. Lee Ann Brady


In this Thriving Dentist Show, Gary invited his friend Dr. Lee Ann Brady back as a guest on the Show. Our long-time listeners might remember that Lee was the second guest on the Show back in 2012.

Running Time: 60:18 minutes

In this interview Gary and Lee discuss; Lee’s personal journey from hating dentistry to becoming absolutely passionate about the profession, how to develop a successful work/life balance, a recent CBS News Money Watch story that ultimately shares a very positive perspective on dentistry, the upcoming course hosted by the Pankey Institute titled ‘Making it All Work; A Special Retreat for Women in Dentistry’ and the cool things that Lee is doing with her Restorative Nation online community. Lee is a brilliant Mentor and a great example of a Dentist who embraces the concept of lifelong learning! 
 
Link to Thriving Dentist Show interview with Ricki Braswell; ‘Dentistry as the Greatest Profession’ 
 
Lee’s website: www.leeannbrady.com
 
Lee’s email address: lee@leeannbrady.com
 
Lee’s Restorative Nation website: www.RestorativeNation.com
 
Link to CBS News Money Watch Article; ‘Why Your Dentist Costs So Much’ http://www.cbsnews.com/news/why-your-dentist-costs-so-much/
Link to the Pankey Institute ‘Making it All Work; A Special Retreat for Women in Dentistry’ http://www.pankey.org/event/making-work-special-retreat-women-dentistry/

Unleashing the Power of DISC Personality Styles in your Practice

with Chris LoCurto

The DISC Personality Styles is a powerful tool that can help you develop a stronger practice!

Running Time: 72:57 minutes

In this Thriving Dentist Show, Gary interviews Chris LoCurto, a world-renowned expert on the DISC Personality Styles. In this interview Gary and Chris discuss; a summary of the four different DISC personality styles, how to use the DISC information to function better as a team, how to use the DISC information with your patients to better connect with them, how the DISC information can be used to increase case acceptance, the concept of ‘leaning in’ and why this is such a powerful communication skill and where to learn more about the DISC Personality Styles. You will thoroughly enjoy Chris’ knowledge and passion around the DISC Personality Styles. This information will radically improve your practice!

Chris’ website: www.chrislocurto.com

Link for the DISC test and Chris’ training video: www.chrislocurto.com/shop

Link to Chris’ ‘Avoiding Conflict Guide’

Link to Chris’ ‘Next Level Leadership’ Course

Hustle Your Way to a Thriving Dental Practice

with Tiger Safarov

One of Gary’s favorite quotes comes from Coach John Wooden; “Nothing will work unless you do.”

Running Time: 60:28 minutes

This Thriving Dentist Show is with Tiger Safarov, a person who absolutely represents the hustle work ethic! Tiger came to the US from Russia in 2005 and has created a number of successful dental businesses including a construction company that has built over 100 dental offices, and a dental supply company that is radically changing the way Dentists order supplies. In this Show, Gary and Tiger discuss; What it takes to be a successful entrepreneur, the myth of the work/life balance and a better way to achieve the balance that you desire, the immigrant advantage and how to apply this to your dental practice, tips to have a successful experience building your dental office, how to master dental supply inventory management and why team first is a requirement to achieving a successful dental practice. You will really enjoy Tiger’s work ethic and his tips to Thriving in 2017 and beyond!

Tiger’s website address: www.zensupplies.com

Tiger’s email address: team@zensupplies.com

Thriving Dentist Show with Jayme Amos on ‘Startup vs Acquisition – Click here

Strategies to Take Action on What you Learn

with Dr. Mark Costes


Dr. Mark Costes is an amazing resource for Dentists. Gary had the privilege of interviewing Mark at the recent Voices of Dentistry Conference in Nashville. Mark is a fellow podcaster (Dentalpreneur), owner of eight dental practices, a coach and consultant to Dentists and the founder of the Horizon Schools of Dental Assisting.

Running Time: 40:41 minutes

In this Show, Gary and Mark discuss; tips to help Dentists take action on what they learn, Mark’s list of fantastic four books that will serve as a guides to help you implement what you learn, the blessing and the curse of being a perfectionist, how to develop a systems-driven practice, the power of abundance thinking, why persistence is a powerful trait and how to know when you are ready to expand to more than one practice. Mark is truly an incredible resource and you will enjoy his spirit of sharing his knowledge and experience with his colleagues.

Marks’ Fantastic Four Books to help you take action on what you are learning:

The E-Myth Revisited by Michael Gerber
The Ultimate Sales Machine by Chet Holmes

Extreme Ownership by Jocko Willink

The Four Disciplines of Execution by Sean Covey https://www.amazon.com/Disciplines-Execution-Achieving-Wildly-Important/dp/145162705X/ref=sr_1_1?s=books&ie=UTF8&qid=1486335466&sr=1-1&keywords=the+four+disciplines+of+execution

Link to Mark’s Dentalpreneur Podcast
Link to receive a Free copy of Mark’s Book: Pillars of Dental Success
Mark’s website

Mark’s email address: info@truedentalsuccess.com

Tips to Grow Your Practice Without Adding More New Patients

with Weston Lunsford

Nearly every dental practice could benefit from strategic growth. To do so, most Dentists are focused on adding more new patients. While more new patients are indeed important, perhaps even more important is nurturing the existing patients that you already have!

Running Time: 63:32 minutes

In this Thriving Dentist Show, Weston Lunsford, Founder and CEO of Dental Intel shares his insights on how to grow your practice significantly without adding more new patients. In this interview Gary & Weston discuss; Three critical metrics that will drive your practice growth, the importance of data visualization metrics, why information without implementation is worthless, insights from the data that Weston gathered from over 1,000 dental practices (you will be absolutely astounded by this data!), why it’s so important to ‘close your back door’ and a case study of how one Dentist used this information to increase his Net Income by a multiple of 5 to achieve the income that he was really worth. You will develop a newfound interest in practice data after listening to this episode.

Link to the replay of the webinar titled:
‘Double Your Practice Without Adding More New Patients’

Link to the Free Practice Snapshot for first 50 Dentists who respond.

Weston’s website

Weston’s email address: weston@dentalintel.com